Privacy Policy
1. Introduction & Scope
Vellicante Media LLC ("we," "our," or "us") is committed to safeguarding the privacy of families and children who use our mobile applications (the "Apps"), including ChoreQuest, our websites (https://vellicante.com and https://media.vellicante.com), and associated digital services.
This Privacy Policy explains how information is collected, used, synchronized, and safeguarded under the Children's Online Privacy Protection Act (COPPA), GDPR-K (General Data Protection Regulation for Children), and Apple App Store & Google Play Developer Policies.
2. Information Collection and Handling
A. Parent Account & Security
To synchronize household routines across family devices, an adult parent creates an anchor household account using:
- Email Address: Used strictly for secure passwordless magic link authentication and transactional service notices.
- Google Sign-In: Standard OAuth authentication token provided securely by Google.
- Encrypted Parent PIN: A 4-digit PIN used to protect Captain's Quarters (Parent Mode). The PIN is protected using cryptographic salted SHA-256 hashing before being synchronized with your household's private partition in Google Cloud Firestore. It is never stored or transmitted in plain-text format.
B. Child Profile & Routine Data
Child profiles in ChoreQuest are managed exclusively by the authenticated Parent. We collect only the minimum necessary operational data required to deliver core functionality:
- Avatar & Nickname: Chosen nautical portrait avatar and first name or nickname (no full legal names or birthdates required).
- Duty & Landmark Logs: Checkmarks, completion timestamps, and duty status (e.g., pending review, approved).
- Virtual Doubloon & XP Balances: In-app educational game currency and milestone progression points.
Note: Child devices connect via a temporary 6-digit pairing code issued by the Parent, ensuring children never provide contact or personal details.
3. Children's Privacy (COPPA & GDPR-K Compliance)
ChoreQuest is designed for family co-use and complies strictly with COPPA and global child privacy regulations:
- Parental Consent & Verification: All account creation and device pairing require verified parental action via email magic link or OAuth.
- No Behavioral Tracking: We do not track children across third-party websites or services.
- No Third-Party Ad Networks: ChoreQuest contains zero third-party advertising SDKs or data brokers.
- Siloed Storage: All household data is isolated in a secure, encrypted database partition accessible only to the parent's authenticated household unit.
4. Data Storage, Security & Cloud Sync
We partner with trusted, industry-leading infrastructure providers to securely host and synchronize data:
- Google Cloud Platform / Firebase: Encrypted real-time database synchronization (Cloud Firestore) and authentication (Firebase Auth) hosted in secure facilities.
- Cloudflare Inc.: DNS, SSL/TLS encryption, and Zero Trust security infrastructure.
- Apple App Store & Google Play: Secure processing of app distribution and optional subscriptions. We never store or handle payment cards.
5. Complete Data Ownership & Instant Account Erasure
In accordance with Apple App Store Guideline 5.1.1(v), Google Play Data Safety standards, and GDPR Article 17 ("Right to Erasure"), parents retain complete, unconditional control over their family's data:
- In-App Deletion: Parents can navigate to Captain's Quarters → Household Settings → Delete Account at any time to instantly delete their entire household.
- Web Deletion Portal: Parents can also initiate verified deletion from any web browser without needing the app installed by visiting our dedicated Web Deletion Portal: https://chorequest-app-prod.firebaseapp.com.
6. Contact Information
If you have questions, feedback, or requests regarding this Privacy Policy or your family's data, please contact our team:
- Entity: Vellicante Media LLC
- Support Email: [email protected]
- Website: https://media.vellicante.com